Useful Features Of Small Business VoIP Phone Systems

VoIP Phone Systems

Voice Over Internet Protocol

Within the past few years, VoIP Phone Systems have almost completely replaced the traditional phone systems. A small-scale VoIP PBX system will allow the users to make calls through high speed internet connection.

If a small business installs a VoIP system in their office, they will be able to save about eighty percentages in their current phone bill. One of the best features is that it not only reduces the cost of operation, it also provides the users with high quality calls. One of the best advantages of installing VoIP is that it will allow the users to make free calls to other VoIP networks, irrespective of the service provider.

While traditional phone systems uses phone lines for making calls, the VoIP (Voice over Internet Protocol) system, as its name suggests, uses data lines for making calls. With the advancement of IP PBX system, the traditional PBX systems lost their monopoly in the audio communications world. The IP technology makes use of internet for transmitting audio and video signals. It also helps the users in reducing per minute calls as the technology is based on packet switching technique.

If you wish to enjoy VoIP calls, then you must have the following devices in your office like ATA (Analog Terminal Adapter) and a handset. It also requires the user to have high-speed internet with IP service. Some of the features and advantages of installing a VoIP system in your office are mentioned below.

  • Allows the users to easily control and modify the settings.
  • Extensions could be added easily without spending a fortune on devices and installation costs.
  • The VoIP system also allows the users to swiftly forward calls.

    Enjoy VoIP Calls

                      Audio Communication Systems

  • One of the features that only VoIP has is the ability to forward your messages to mailbox and receive them as voice mails. This made sure that the business owner gets all the necessary details.
  • Ability to start conference calls from anywhere in the world. All you need is a working internet connection.
  • Allows to access incoming and outgoing phone activity anytime of the day.

Since the technology provides the users with high quality calls, that too at an affordable pricing range, many small and medium scale businesses are moving on to installing VoIP Phone Systems in their office. Now, there are also hosted PBX systems that help in cutting the cost of operation further.

Type Of VoIP Phone System For Your Small Business

phone systems for small business

VoIP Phone Systems For Small Business

In any business, communication and the systems for it are definitely important. With the wireless trend, phone systems are not lagging behind when it comes to jumping on the Voice over Internet Protocol (VoIP) bandwagon. VoIP is no more a nascent technology. It has matured because of the availability of cheap high speed internet everywhere. Probably because of this, many companies have abandoned traditional phones systems and are migrating to VoIP phone systems.

All the hype surrounding VoIP is well-deserved because it provides more flexibility, better features and above all ability to reduce cost. VoIP systems make it really inexpensive for you to place calls using traditional phone systems.

Though all this looks cool, are there any potential issues – monetary or technical?  Before that, let us understand how it works.

Things can be pretty simple when you choose a hosted service. Top VoIP vendors handle most activities offsite. The great thing is that call delivery to you and your clients are done seamlessly and in a hassle-free manner. All this is possible when your business make use of phones that are plug-and-play certified for the VoIP provider in question. Another thing, VoIP phone systems for small business do not require any on-site hardware aside from those phones being used.

At the same time, things can be slightly difficult when it comes to maintaining a self-hosted on-site VoIP system.  You would require slightly more work to be done. You will require something called an Internet Protocol based PBX. You can relate it to a VoIP counterpart of the PBX phone systems used in many offices nowadays.  An IP-based PBX is required so that you will be able to successfully route your calls to proper destination phones on your network. Though, this looks slightly complex and expensive, there are many benefits of using an IP based phone system. As far as phone systems for small business are concerned, the cost of installing and maintaining an IP based PBX can be more than a hosted service. But, if you can handle the initial expense and maintenance, IP based PBX cane be extremely beneficial.

high speed internet

Buying Phone Systems For Small Business

Before implementing a VoIP system for your enterprise, you need to have certain things in place. You need to have a high speed broadband connection. The more users you have availing the service simultaneously, the more bandwidth you would require. In case your ISP has a bandwidth cap, you should factor in that as well.

Even when opting for cloud-based hosted VoIP systems, you will need to buy phones that support communication over VoIP. You will require Session Initiation Protocol enabled telephones to make VoIP calls possible.

Consider all these aspects before you choose VoIP Phone systems. However, there are some obvious benefits for small businesses such as scalability, flexibility and affordability.

The Need For VoIP Phone Systems For Your Business

Business Phone System

                      Business Phone Services

Installing a business phone system is essential for every business organization to ensure smooth communication between the employees, employer, customers as well as the clients. Nowadays, you can find numerous types of business phone systems that have varied and useful options. VoIP or Voice over Internet Protocol is considered to be the most advanced and affordable option of the lot.

As the name suggests, this business phone system sends voice transmissions over the internet, making it distinct from a traditional phone line. In a VoIP phone system, the data is broken down and transmitted to the receiver as in the case of a computer sending and receiving information from a server while you browse the Internet. Hence, VoIP phone systems prove to be an affordable option because a traditional phone system uses numerous phone lines throughout the office to establish a connection between two parties. Running such phone lines tend to be an expensive option, especially when your company has an internet connection that you can use to power your phone systems. Moreover, if you’re planning to relocate your firm, you don’t require hiring a company to run new phone lines in your office. If you’re using a VoIP phone system, all you need would be an internet connection for establishing the communication system in your new place.

Group Faxing

                   Top Business Phone Systems

Using these advanced phone systems also help you to get rid of the additional phone bills. Your phone system bill would just be an additional part of your internet bill and you won’t be no longer be charged by the minutes you use the phone service. All you require to do will be contacting your VoIP installer to let you know about the additional bandwidth your business will need for using the phone system. Also, if you want to communicate with your international clients, customers or employees, opting for this phone system would be the best option. Along with being the most cost effective solution, VoIP phone systems also have some of the most advanced and useful options. Some of the interesting options in VoIP phone systems include Auto- attendants, call tagging, group faxing, call intercept, true call queuing and many more. These features ensure that the business productivity is not affected due to any reason.

So, as mentioned earlier, VoIP phone systems are extremely useful in helping the growth of the firm. For choosing the best VoIP phone system, it is always better to search on the Internet or even contact your Internet service Provider.

PBX Virtual Phone Service

Virtual Phone System

                          PBX Phone System

It is imperative that businesses should have an effective communication system in order to be a part of the successful business firms. Hosted-PBX virtual phone system and VoIP network system are one of those effective systems adopted by many small business firms to meet their needs seamlessly when it comes to communication.

A hosted PBX phone system comes packed with many features that are able to give your company the most sophisticated and professional appearance in business. This system is called virtual PBX phone system, since they are able to provide all the features similar in a PBX system, but all this is provided over a hosted system. This hosted system is the exact replica of the communication system used in large firms and businesses. The whole system is integrated with many functions such as caller ID, fax to email, auto attendant, voice mail, call forwarding, call tracking, conference calls, on-hold music and many more.

With the auto-attendant service, you need not have a receptionist to answer the call. This feature automatically welcomes the caller and will guide throughout until the caller reaches the right person to speak to either with the name or the extension. With this feature, the system will be able to handle more than one call, thus the lines will never go busy. With the effective call routing system incorporated, the call would definitely reach the right person. If the intended section is busy, the call is routed to another alternative and relevant section. Hence, there will be someone to attend the call at all times.

VoIP Network System

                  VoIP Communication System

With all these features, there will not be any call that goes unattended. Even if nobody is able to pick the call, the caller can leave a voice message, which will be replied by one of the employees at the earliest. With the help of PBX phone systems, you will be able to manage and organize your business from any location. This is the best way to render services to your customers and clients in the most effective way, even without changing your telephone numbers.

Earlier, PBX virtual phone systems were costly and not that easy to install, but now with the improved hosted system, it is very easy to incorporate PBX phone systems in any business. Advancements in technology has happened throughout the years that have lead to many improvements when it comes to communication systems adopted in business. You need not worry about the hardware that you need to install, however, all that you need is the services provided through the VoIP networks.

A Note On Business Phone System Technologies

Phone System

            Features Of Phone Systems

A multi-line phone system that is mainly used in businesses or companies is called as a business telephone system. It can have systems varying from small to large telephone exchanges. Nowadays, most of the businesses or companies tend to make use of these systems since they provide better features and functions to the users. There are two types of telephone-systems. One is Hosted phone-system and the other is an IP PBX phone-system. Now, let’s take a look at both of the phone systems.

Hosted Phone-system

If a hosted phone system is installed in the right environment, it looks very attractive and provides various uses. With the use of this phone-system, you will only have to rent out or buy specific phones. In addition, the Soft Switch will be present offsite. If there are less than 20 users, then it is the best system to employ in your business. Without the need of spending any additional costs, it will provide many features and platform flexibility. It will be worth the price if you are using it in the right business environment.

IP PBX Phone-System

An IP PBX phone-system looks more like a traditional one. However, when considering its architecture, it is completely different even though it uses the same concept. Now most companies are following the same trend. In addition, they are already in the habit of renting, leasing or buying phone systems. In these, you who are responsible for software upgrades and system maintenance. This is the system that is ideally suitable for those who have more than 20 users.

Now, let’s look at the advantages offered by these phone-systems.

Cost effective

The ability to make use of VoIP/ trunks is offered in the new phone-system technology. Businesses can get immediate savings by switching from traditional phone lines to VoIP systems. These systems are commonly referred to as SIP trunks, which make use of internet. Moreover, they also provide various features that an analog system can’t provide.


If you are using any phone-technology, whether it is a hosted system or an IP PBX system, both provide greater flexibility for the businesses to grow considerably, which will help them to

Hosted Phone-System

                       Phone System Uses

manage the business interactions in a better and effective way. Along with the use of desktop interfaces, it helps the users to activate both incoming and outgoing call features through the

internet. This adds another dimension to the flexibility.


Bandwidth and Quality of Service (QoS) are the main requirements that are needed for the successful implementation of VoIP systems. Moreover, there will be lesser issues with your ISP when you opt for a public internet service provider.

Avaya IP Phone System For Small Businesses

Communication System

                          Communication System

Are you planning to set up a small business and are on the lookout for the best option to set up a communication system for the office? You might want to consider Avaya phone system for this. This is one of the phone systems that have many features that are necessary for efficiently running your business. Here are some of the advantages of setting up this business phone system in your corporate office.

Flexible Configuration

By choosing a deployment model, which goes with the infrastructure of the office, you can actually avoid the pain of remodeling the entire office setup. This would turn your organization from a simple place to a sophisticated office that has everything up to date.

Midmarket Collaboration Solution

The peace of mind that you get by setting up a system that is completely integrated to each tool used in the organization would be great. It is an added advantage for the organization to have contact centers, security networking, video collaborated to software etc. from a single source.

Lower Collaboration TCO

You will be surprised to know how affordable this collaboration would be with the IP Office Platform. With a small initial investment, decreased power consumption and reduced maintenance, you will be in for a surprise when you calculate how much you can save.

With the Avaya phone system, it is possible to replace the current old-fashioned phone system. The best thing about the latest IP phone systems is that they can be used in conjunction with the existing phone system. This saves a lot of trouble like restricting the entire office communication and much more. With such a business phone system, you can establish a communication system that is professional in all respects. Some of the features included in these phone systems are automated answering system, conference call facility, voice mailbox,

Small Business Phone System

            Small Business Phone System

call forwarding and many more.

Such systems make sure that no calls go unattended. The customer has the option to leave a message even if no one picks the call. In case you are wont be available on the number that you have given, with the call forwarding option, you can route the calls from the actual number to the number on which you will be available.

This will help you change the mobile workforce, with an engaging experience of video and mobility on any device. This phone system is simple enough to run as much as 200 people seamlessly with the help of virtual software.

VoIP Phones For Small Businesses

VoIP Phone System

     VoIP Phone System Information

Small businesses not only need an easy way to communicate, in addition, the phone system used should be scalable and affordable. Customer interaction and communication is one of the most important tasks of any business, be it small or large. For the communication process to be smooth and seamless, a quality phone system should be in place. Moreover, small businesses cannot afford the same systems used by large multinational corporations. They would definitely love something which fits their budget. The problem with traditional phone systems is that you would require many other things to be present for that. For instance, you need a good technical support team for managing all your enterprise’s phone lines, and fix the support hardware when things go wrong.

Installing phone switches and its maintenance can be highly expensive. They may not be easy to fix either. The downtime during rectification of issues can be significant. Above all, issues and problems can affect productivity, which can be a huge issue for small businesses who cannot afford productivity problems.

Considering the problems associated with traditional phone systems, these systems may not be the most feasible options for small businesses. This is where VoIP technology comes into picture. In this, the provider’s network enables the transmission of voice data over the Internet, thereby replacing the switch entirely.

Communication Process

VoIP Phone System Application

How can this be useful? Incorporation of a VoIP phone system in your office provides some exciting features over traditional phone systems. For example, you have the facility to make calls using your computer system, and also impressive features of forwarding calls to your mobile systems. The great advantage of using VoIP phone system is that most features can be easily integrated into your VoIP system as soon as they become available after installation. You don’t have to spend on additional hardware.

VoIP vendors provide state of the art systems that are most advanced and up to date. They are very scalable and flexible. These companies can easily respond to changes in the technologies and market much better than your traditional phone system providers.

Another major aspect about these services and service providers is the customer support being provided. You will not be spending huge amount of money on hiring in-house tech support staff. Most issues that occur can be resolved via online technical, customer and remote support. You will also be receiving support over the phone. Troubleshooting is fast and delays are minimized. Commute time can be avoided because the problem resolution can be done online or via phone.

The Advantages Of Using VoIP Phone Systems For Small Businesses


                  Business Phone System

An effective phone system is essential when it comes to running a business. These phone systems have been revolutionized and are now able to work better and easier than the old office phone systems. With the advancements in technology nowadays, it is not necessary to appoint an office receptionist, since the phone system is able to do the job of a receptionist.

When we look back about ten years, one of the most important and the most fascinating inventions made when it comes to office phone systems is the VoIP systems. VoIP, otherwise called voice over internet protocol, is one of the fastest growing types of office phone systems that people are using. The best thing is that they have revolutionized phone systems from the usual ones where you need to wait until its installation, to the simple plug and play system. VoIP phone systems are advantageous in every way, effectively working and economical as well. There are plenty of benefits of switching to a VoIP phone system.

People running a small business can make the most of this system, as it is easy and relatively simple to install. As the name goes, Voice over internet protocol, the system solely works when there is an active internet connection and hence they need not worry about the installation cost. You just need to use the same internet connection that you have been using to access emails or to browse. Now the enterprise would be able to make long distance calls and local calls. Enterprises that already have an existing connection can switch to VoIP systems with ease. With a little bit of upgrade, they can switch from the existing phone system to VoIP systems.


                      VoIP Business Phones

When you compare the VoIP phone systems with the traditional phone systems, the traditional phone system needs a layout, an office remodeling to suit the layout of the phone system, purchasing costly instruments and much more. In the case of a VoIP system, you just have to purchase a few headsets that would be connected to the system while making a call and the upgrade of the system would be as simple as a software upgrade.

With this system, you will be able to avail many facilities like caller ID, call forwarding, automated response, hold music, voice messaging and many more facilities that would impress the customers. They would also realize the credibility of the business, which would encourage them into doing more business with you.

Benefits Of Using Cisco Remote Phones


  Cisco Phones

The Cisco phone system helps the person in charge to get access to the features and functions of the IP phone in a remote way. The technician will be able to refresh and use the phone display in real time without the need to go to the local area. The key feature of the Cisco remote phone software includes the visibility to the end user while using the phone system. The control of the phone for the replications of the issues and to place test calls while diagnosing the issue is superb. The technician will be able to test the phone after applying the fix. You will be able to fix the trouble with a ticket and then report back to the user when there is no issue anymore.

The support staff will be able to view and control the phone of the end user while at a centralized location. This allows the use of the trouble shooting, verification and replication problems. This phone system makes use of the Jphnoe tool that allows controlling the Cisco phone remotely. This feature helps checking the phone’s on the screen status and in real time. The user will get access to the display and will be able to follow the Cisco IP phone in real time. The user will be able to order the phone and then answer the calls by the use of the Cisco remote phone control software. You can send text messages on the phone and guide the user of the phone on using the same.


                               Phone Systems

You will also be able to troubleshoot or debug an issue to validate it. To be able to use Cisco remote phone, the software needs to have its IP address. You will be able to find two types of mechanisms, the automatic mode, and the manual mode. The automatic mode helps you to find the IP address by the use of the line number. You will have to specify whether the number is configured on the phone or on the device. In the manual mode, you will have to specify the IP address of the phone that you wish to observe. The end user will be the one who will be controlling the Cisco phone system.

If you wish to know more on the Cisco phone systems, you can visit the official website of Cisco phone to more on the models, features and other details.

Why Panasonic Phones Are The Best

Panasonic phone systems

  Phone systems for business needs

If you have browsed searching for business phone systems, you would find countless different companies that provide either business solutions or telephone devices, all of them with similar features. It makes the selection process a bit confusing, because even the pricing schemes may be similar. However, when it comes to selecting a business system, more often than not, it is better not to select on the basis of cost alone.

Although there are several products in the market, it is better to select the industry leaders. Every year, several new companies may make their way into the market. However, very few of them survive. Panasonic phone systems are one of the market leaders. It has been in the telecommunication business for a long time and has not faded out even after countless developments in the industry. Because of its high quality standards and creative business tactics, Panasonic not only survived the changing telecommunication field, but has dominated it.

Exactly like the computer and internet industry, the telecommunication industry has also seen leaps and bounds in the recent years. It has come a long way from telephone operators, who had to manually route every single call to VoIP phone systems that are capable of handling voice and video using a device just the size of our palm. Panasonic phone systems made the right decisions along the way and have a wide variety of telephone systems, which includes business phones to hand-held mobile phones. However, over the years, Panasonic has shifted its market base into supplying the best business phones that serve every single field.

telephone operators

   Panasonic business phone systems

Panasonic phones have been tried and tested over years and have been named one of the most reliable phone systems, exactly because of the stringent quality standards and long durability. Moreover, these products are not exorbitantly priced unlike its rivals, making them worth the money you pay for them. Whether you want to purchase simple cordless phones with a caller ID facility or you want to purchase advanced business phone systems that are capable of storing 100 contacts, 3-way conference calling, and have support for IP camera integration, Panasonic should be your safest bet.

When purchasing a telephone system, it is important to list out the various features that your business and your employees would benefit from. Once you are done with that, it is also better to list out the features that you most likely need as your business starts expanding. Scalability is an important factor when selecting your phone unless you want to waste your resources purchasing new hardware all the time.